Corporate Travel
Traveler's
Service Company provides a number of cost-saving and value-added
benefits that compensate for the expense of the transaction fees. Most
companies simply don't have the time or the tools to take advantage of
tremendous opportunities that exist to lower costs.
We
are a different kind of Corporate Travel Management company with the
unique resources, technology and expertise to save you 20-30% on travel
costs.
The Corporate Service Department
consists of very dedicated and experienced travel consultants with an
average of 10 years or more in the travel industry. The travel
consultants are trained on every account to make sure that our clients
are receiving professional, accurate, and cost effective travel
arrangements for all travelers within their company guidelines and
standards.
The Corporate Service Department is fully informed
and stays abreast of all airline rules and regulations and other
industry requirements and accurately applies this information when
making travel arrangements. The Travel Consultants handle all aspects
of travel. This includes air, hotel, car, exchanges, refunds and any
other special service requests.
The Corporate Service
Department works closely with our Client Services Department to ensure
that each account is serviced properly.
Customer Programs
As a Traveler's Service Company customer you will have access to the following programs:
Process and Features
- Assigned Team of Experienced Corporate Travel Agents
- Executive and International Travel Departments
- Corporate Hotel and Car Rental Discount Programs
- Automated Quality Control Processes on all booked and tickets reservations
- Lowest Fare Guarantee Program
- Employee Self-Booking Platform through our interactive website
- Access to wholesale fare inventory from consolidators across the country
Services and Support
- International Rate Desk
- Local travel assistance at two locations
- 24-hour emergency travel service
- Passport and visa assistance with destination information and travel advisories
- Employee Vacation Desk and TSC Getaway Bucks Incentive program
Account Management
- Travel Policy Review and or Development
- Payment Process Review and Payment Systems Recommendations
- Expense Management Reporting Standard and Customized upon request
- Value Added Transaction Incentive Program
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Service Levels Offered
Corporate Standard
- General Booking Environment
- Basic Account Management Services
- $100,000 Flight Insurance
Corporate Select
- Designated Team of Agents
- Enhanced Account Management Services
- $100,000 Flight Insurance
Corporate Strategic
- Dedicated Team of Agents
- Enhanced Account Management Services
- $100,000 Flight Insurance
Corporate VIP (Reserved for all accounts)
- For Senior Management of any company
- High level of service provided including — restaurant / golf reservations / preferred seating checks / Pre-trip confirmations
- Black Car/Limo Services
- Mileage program handling
- $100,000 Flight Insurance
Basic Account Management Services
- Standard Monthly MIS Reporting
- Electronic Newsletter
- Remote Account Management
- After Hours Support
- Traveler Alert Notifications
- Emergency Ticket Delivery
- Account Implementation
- TSC Getaway Bucks Program
Enhanced Account Management Services
- All Basic Account Management Services
- On-site Account Management
- Transactional Incentive Program
- Travel Policy Development/Review
- Vendor Negotiations Including Air, Hotel and Car
- Benchmarking
- Optional Online IBank Reporting
- Quarterly Management Reviews/AD HOC Reporting
- Traveler Surveys
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TSC's Private Negotiated Discounts
Airline Discounts
- USAir
- Domestic 5% - 10%
- International 14% - 20%
- Continental
- Domestic $75 - $300
- International $250 - $500
- British Airways
Hotel Discounts
- 10% - 40% off of Corporate Rates Wordwide
- 5% - 25% off of (13) Pittsburgh Properties
Car Discounts
- 5% - 25% off of Avis/Budget, National/Enterprise, Hertz
Black Car/Limo Services
- 5% - 10% off of Regency Transportation Services
* Above Discounted Rates are subject to Availability, Rules and Restrictions of Provider
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